How to Juggle Work & Family: A Mixed Method Study on Home-based Mom Teleworkers
This study investigates how boundary management between childcare and work affects the practice of telework. Such approach is meaningful since the employees’ initial motivation to work away from the office is likely to influence the actual practice of telework, which in the case of Korean women were childcare. We observed home-based women teleworkers who are concurrently taking care of their child, principally focusing on how child caring context affects individual and collaborative working behavior, as well as information device usage. Multi-angled observations, including surveys, in-depth interviews, and data log analysis were conducted, to investigate the practical difficulties women encounter while working at home. Our findings show that at an individual level, child-centric time management influenced the type of tasks possible. At a collaborative perspective, this also intensified asynchronicity. Lastly, mothers were frequently in a physically dynamic state, thereby showing notable use of mobile devices and hands-free input.
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